What to expect
This form will submit your request directly to Tyler, and he will reach out to you to coordinate the next steps.
Please note that the 1-year warranty covers the internal functioning of the batteries - the re-cell work itself - only. It does not cover the plastic enclosure, circuit board, screws, adhesives, or seals. That said, our goal is to keep as many of your batteries up-and-running as possible, instead of becoming e-waste, so if it is fixable within our means we will certainly do our best.